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Privacy Policy

Thank you for taking your time to learn more about our legal policies.

At KNAQS (“site”, “we”, “us”, “our”) we respect your privacy rights.

In order to provide the social networking function of the site, it is necessary that we process your personal information.

We provide a social online dating platform via site, related Internet services (the “service(s)”) and any other websites or applications we own, operate, or control (the “community”).

The service is operated by FIDERONAC MEDIA, (the “company”, “we” or “us”) for users of the service (“you”).

This privacy policy sets forth our policy regarding information that is collected from visitors and members to the site and/or use of the services.

Under applicable law, the company is the “data controller” of personal data collected through the services.

We treat the security of your personal data seriously.

Our primary aim is to provide members with a safe and private environment where they can connect with other members of the site and community.

This privacy policy applies only to the services, and we are not responsible for the practices of persons, companies, institutions or websites that we do not control, manage, or employ.

By accepting this policy and creating an account with the site, you confirm that you have read and understood this policy, including how and why we use your information.

If you don’t want us to collect or process your personal information in the ways described in this policy, you must not use the site.

This policy applies to any information you provide to us, including through this website, our mobile apps, communications by email.

This privacy policy explains how KNAQS (the “site”) collects, uses, and discloses your personal information when you use our website and services.

What Information Do We Collect?

1. Personal Information

This includes information you provide in your profile when you create an account, such as your name, email address, date of birth, gender, your sexual orientation, interests, and photos.

2. Device Information

This includes information about your device and your use of our website and services, such as your IP address, browser type, operating system, the pages you visit, and the links you click.

3. Information from Third Parties

We may also collect information about you from third parties, such as social media platforms and advertising partners, in order to create a profile and login to our site.

You may also optionally share photos from these services to your account here.

4. Payment Information

If you choose to upgrade your account to PROMOTED or FEATURED position on our website or mobile applications, you will need to provide us (our Internal Payment Processor) or one of our payment service providers with payment data such as your debit/credit card number or other financial data.

Sensitive payment data such as this is not stored by us indefinitely, but kept with our payment partners, who are fully certified to securely store this information for possible future purchases and rebills.

Payment processing for purchases you may determine to make on our site is carried out by third parties.

Each third party payment processor has its own privacy policy and terms of use and is not governed by this policy or our terms of use.

When you make a purchase, you are submitting your data directly to one of such third party payment processors.

Prior to submitting your data, you will need to review the privacy policy and terms of use for the relevant third party payment processor to learn about their data collection and retention policies.

5. Customer Services

If you contact our customer service team, either by contact form or email, a record is kept of your interaction in order to better service your account.

6. Other Users

From time to time, we may receive information about you from other users, such as complaints about account abuse or spam.

We investigate these matters seriously and reserve the right to store this data for further use, or to delete it if we find the claims to be baseless.

Our Internal Fraud Detection System might keep malicious data for protecting other users from fraudulent activities.

How Do We Use Your Information?

We use your information to: 

Θ Provide you with our website and services, including matching you with other users, sending you messages, and facilitating communication between you and other users.
Θ Improve our website and services, including by analyzing your use of our website and services and by conducting surveys. 
Θ Send you marketing and promotional communications, such as email newsletters and push notifications.
Θ Prevent fraud and abuse, and to protect the safety and security of our users.

How Do We Disclose Your Information?

Θ We may disclose your information to other users of our website and services, such as when you send them a message or when they view your profile. 
Θ Third-party service providers who help us provide our website and services, such as payment processors, email providers, and cloud hosting providers. 
Θ Advertising partners so that they can show you targeted ads. 
Θ Law enforcement or other government agencies, if required by law.

How Do We Protect Your Information?

We use a variety of security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

However, no security measure is perfect, and we cannot guarantee the absolute security of your information.

Your Choices and Rights Regarding Your Data

The data that we collect, store and process regarding your account is your own, and you have associated rights regarding that information as detailed below.

You can choose not to provide us with any information. However, this may prevent you from using some features of our website and services.

You may add, change or delete data any time you want. You are the boss of your account.

This will enable you to tailor exactly what others see about you.

You may download an export of all the information we are currently storing in relation to your account.

You may configure your device settings to allow the level of access to your data that you choose from the configuration options available on your specific device(s), browsers, etc.

You can choose to opt out of receiving marketing and promotional communications from us.

You can do this by clicking on the unsubscribe link in any of our marketing emails.

You can request access to your information or request that we correct or delete your information.

You can do this by contacting us at info@knaqs.com

Changes to this Privacy Policy

We may update this privacy policy from time to time.

If we make changes, we will notify you by email or by posting the updated privacy policy on our website.

If you have questions about this privacy policy, contact us at info@knaqs.com

© 2024 KNAQS

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